Can you make returns to Jo Malone for free? What is Jo Malone's exchange policy?

What is Jo Malone's return policy? Can you return merchandise both in store and in person? Can you return clearance items to Jo Malone? Do I need a receipt to make a return to Jo Malone? Does Jo Malone offer store credit if I do not have a receipt? Can you return used merchandise to Jo Malone?
Jo Malone's returns & exchanges policies are rated: 5.0 - 1 ratings

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Knoji Staff
130
Posted Aug 3, 2018

Yes, Jo Malone does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit Jo Malone's page here.

Shopping tip: (October 22, 2018): Use promo code JULWELCOME18 to save 25% off at jomalone.com — redeem it here. You can also view more Jo Malone promo codes.

As of Monday, Amazon.com is also offering 20% off Jo Malone items on their website.

Update: we've found 34 more perfumes & fragrances stores that currently offer free returns & exchanges and 1,048 health & beauty stores that are offering free returns & exchanges . You can also view all 6,190 stores that offer free returns & exchanges across all categories.

This user rated Jo Malone's returns & exchanges policies: 5.0
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Rated 4.0 - 13 reviews

About Jo Malone

Jo Malone is a major perfumes & fragrances company operating the e-commerce site jomalone.com. Jo Malone sells its products and services in the perfumes & fragrances vertical, offering discounts and promo codes to its customers infrequently. Jo Malone has good ratings among shoppers on Knoji, with 13 ratings and an average rating of 4.0 stars. Jo Malone scores decently compared to other brands in the perfumes & fragrances industry, providing 4 e-commerce features to better serve its customers.

Jo Malone's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Jo Malone offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Maybe
It appears that Jo Malone may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Jo Malone may not accept debit & prepaid cards currently. Read full answer >>
PayPal:
Maybe
It appears that Jo Malone may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Jo Malone may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Jo Malone may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Jo Malone supports a promo code box on their website. Check the Jo Malone promo codes page for the latest coupon codes from Jo Malone. Read full answer >>
Sales:
Maybe
It appears that Jo Malone may not offer sales currently. Read full answer >>
Military Discounts:
Maybe
It appears that Jo Malone may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Jo Malone may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Jo Malone may not offer student discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Jo Malone may not offer price matching currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Jo Malone may not offer birthday discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Jo Malone may not offer senior discounts currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Jo Malone may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Jo Malone may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that Jo Malone may not offer contact information currently. Read full answer >>
Loyalty Programs:
Maybe
It appears that Jo Malone may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Jo Malone may not offer social media pages currently. Read full answer >>
Reviews:
Maybe
It appears that Jo Malone may not offer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Jo Malone may not accept Affirm financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Jo Malone may not accept Klarna financing currently. Read full answer >>
Afterpay Financing:
Yes
Jo Malone accepts Afterpay financing for qualifying orders and customers, according to their Afterpay financing policies. See policies and program details on their Afterpay financing support page. Read full answer >>
Bread Financing:
Maybe
It appears that Jo Malone may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that Jo Malone may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that Jo Malone may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Jo Malone offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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